maintenance request
Your maintenance requests
become rows in a Google Sheet.
Upload or forward a maintenance request by email and its extracted data is added as a new row to a Google Sheet, within seconds. Drop one below and we will determine the column names and create the sheet.
Drop a maintenance request here
PDF, photo, scan, Word or PowerPoint — up to 50 pages
No account. No card. Your first sheet is free.
What your sheet will look like
| A | B | C | D | E | F | |
|---|---|---|---|---|---|---|
| 1 | Request date | Property address | Unit | Issue | Priority | Assigned to |
| 2 | 07/14/2026 | 1420 Halsted St | 3B | Kitchen faucet dripping | Routine | Vasquez Plumbing |
| 3 | 07/15/2026 | 1420 Halsted St | 4A | No hot water | Urgent | Vasquez Plumbing |
| 4 | 07/16/2026 | 77 Colfax Ave | 1 | Front door lock sticking | Routine | In house |
| 5 | 07/18/2026 | 905 E 6th St | Suite 200 | HVAC not cooling | Urgent | Ridgeline Mechanical |
Four maintenance requests, four rows. Yours starts at row 2.
The columns
These are the columns we usually find on a maintenance request. You can rename them, drop the ones you do not track, and add your own before the sheet is created. Anything you add to the right of our columns stays untouched — including formulas.
- Request datedate
- Property addressstring
- Unitstring
- Reported bystring
- Issuestring
- Prioritystring
- Assigned tostring
- Completed datedate
Questions people ask
- Requests come in on paper, by text and by email.
- Forward whichever form they arrive in — a photo of a paper slip, a forwarded email, a screenshot of a text — and they all land as rows in the same list.
- Can I show response times?
- Completed date minus request date, as your own column. Over a quarter that average is the number a tenant dispute or an owner report actually turns on.
- I work in Excel. Can I get the data out of Google Sheets?
- Yes, and it is Google's feature rather than ours: Google Sheets will download any sheet as .xlsx or .csv from its own File menu, and it opens in Excel from there. What we build and keep filling is the Google Sheet itself — we never produce an Excel file, so anything forwarded later adds a row to the sheet and not to a copy you have already taken off it.
- What if one scan holds several maintenance requests?
- Each one becomes its own row. We tell you how many we found before the sheet is created, and you can correct it in one click if we got it wrong.
- Do photos from a phone work?
- Usually, yes — including stamped, stapled and hand-annotated copies. If a photo of a maintenance request is too blurry to read we say so rather than inventing a row.
- Who can see my Google Sheet?
- Only people you give the link to. The link is unguessable, anyone holding it can edit the sheet, and we never share it with anyone else.
- Do you keep my maintenance requests?
- No. We keep the extracted row, not the document. The file is discarded once your sheet is built.
- How does forwarding work?
- Your sheet gets its own address at in.tosheet.ai. Forward a document there — from your own mailbox, or straight from whoever sends them to you — and ToSheet.ai adds its row within seconds. You never have to open this site again.